Last updated: October 6, 2026
TeCarve Tech Co., Ltd. (“TeCarve”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have when you visit tecarvepipes.com, contact us, or interact with the internal tools and social media accounts we operate (collectively, the “Services”).
1. Information We Collect
Information you provide. When you submit an inquiry or contact form, request a sample, quotation or catalogue, or email or message us, we collect the details you choose to give us, such as your name, company, email address, phone or WhatsApp number, country, and the product requirements, drawings or files you send.
Usage information. When you browse the website we collect standard technical data such as browser type, device type, approximate location derived from your IP address, pages visited, and the page or source that referred you.
2. Cookies and Third-Party Tools on This Website
- Google Analytics — measures website traffic and how visitors use our pages. It runs only according to your choices in our cookie consent banner.
- CookieYes — records your cookie consent choices.
- Cloudflare — delivers and protects the website. Cloudflare Turnstile is used on our forms to block spam and automated abuse, and Cloudflare Web Analytics provides aggregated performance statistics.
You can change or withdraw your cookie consent at any time through the cookie settings on our website, or by clearing cookies in your browser.
3. How We Use Your Information
- To respond to your inquiries, prepare quotations and samples, and provide customer support
- To process and follow up orders, shipping and after-sales service
- To improve our website, content and services
- To protect our website and forms from spam, fraud and abuse
- To communicate with you about our products, where relevant and permitted by law
Inquiries submitted through our website are stored in our own customer relationship management system, which is accessible only to authorized TeCarve staff.
4. Google API Services (Google Ads Keyword Planner)
Our internal keyword research tool, “TeCarve SEO”, uses Google OAuth to access the Google Ads API on behalf of TeCarve’s own Google Ads account. It is used only by TeCarve’s in-house marketing team and is not offered to any other user.
- Data accessed: through the Google Ads scope (https://www.googleapis.com/auth/adwords), the tool reads keyword planning data — keyword ideas, average monthly search volumes and competition levels — for our own Google Ads account. It does not access, collect or store personal information about any Google user, and it does not create, change or manage campaigns, ads, billing or audiences.
- How we use it: solely to plan the content and search engine optimisation of tecarvepipes.com.
- Storage and protection: keyword results are saved as internal files on company devices. The OAuth access credentials are stored only on company devices with access restricted to authorized staff.
- Sharing: we do not sell, share or transfer data obtained through Google APIs to any third party, and we do not use it for advertising or to train artificial intelligence models.
- Retention and deletion: keyword data is kept only for as long as it is needed for website planning and is then deleted. Access can be revoked at any time from the Google Account permissions page (https://myaccount.google.com/permissions).
TeCarve’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
5. Social Media Integration
Our internal tools may connect to social media platforms (such as LinkedIn, Facebook, Instagram, YouTube and TikTok) to publish content on our official company accounts. We only access the data necessary to manage and publish content to these accounts, and we do not use this access to collect or process data belonging to other users of those platforms.
6. Data Sharing
We do not sell your personal information. We share information only with trusted service providers that help us operate our website and business — such as hosting, security, email and analytics providers, and logistics partners when an order is shipped — and only to the extent needed for that purpose. We may also disclose information where required by law.
7. Data Retention
We keep inquiry and customer information for as long as needed to respond to you, carry out business with you and meet legal and accounting obligations, and then delete or anonymise it. You may ask us to delete your information earlier, as described below.
8. Data Security
We take reasonable technical and organisational measures to protect the information we collect from unauthorized access, alteration, disclosure or loss, including encrypted (HTTPS) connections and restricting access to authorized staff.
9. Your Rights
You may contact us at any time to request access to, correction of, or deletion of your personal information, or to object to or restrict how we use it. We will respond within a reasonable period.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
TeCarve Tech Co., Ltd.
Email: sales@tecarve.com
Or use our contact page.